Privacy Notice

BestAir Pro knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.bestairpro.com you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does BestAir Pro Gather? The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site when you register. During registration you will be asked to provide us with your name and email addresses. Once you have registered you are able to enter your shipping address and phone number. If you purchase a product from us, we request your credit card number and expiration date.

Although the registration process, updating or correcting your personal information and the checkout process is done on our third party service provider's platform all the information collected on these pages is governed by our privacy policy.

We use the information that you provide for such purposes as creating an account for you, responding to your requests, customizing future shopping for you, improving our stores, for billing purposes, to fill your orders, and communicating with you. If we have trouble processing an order, we will use this information to contact you.

Automatic Information: We receive and store certain types of information such as previous searches whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses BestAir Pro advertisements and other content served by or on behalf of BestAir Pro on other Web sites.

E-mail Communications: To help us make special offer e-mails more useful and interesting, we often receive a confirmation through the use of web beacons when you open an e-mail from BestAir Pro if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive special offer e-mails please email us to [email protected] or opt-out from the email directly.

Blog If you use the blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

Customer Testimonials/Product Reviews We post customer testimonials/product reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial/product review to post their name along with their testimonial or product review.

What about Cookies? A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site and to enable our systems to recognize your browser and storage of items in your Shopping Cart between visits. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of BestAir Pro essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any BestAir Pro products and services that require you to Sign in.

Does BestAir Pro Share the Information It Receives? Information about our customers is an important part of our business. We do not share, sell, rent or trade your personal information other than as disclosed within this privacy policy. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, web hosting, providing search results and links (including paid listings and links), processing credit card payments, live, chat to assist you if you have questions while using our site or regarding your order, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

If you choose to use PayPal during the checkout process you will be redirected to the PayPal site in order for you to login to your account. Once you have completed the payment process on PayPal, they will then share back with us your name, shipping address, email address and PayPal transaction ID number.

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that BestAir Pro or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of BestAir Pro and Others: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site; enforce or apply our Condition of Use and other agreements; or protect the rights, property, or safety of BestAir Pro, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

How Secure Is Information About Me? We work to protect the security of your information during transmission by using a third party web hosting provider who uses Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at [email protected]

Updating or Correcting Personally Identifiable Information If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change within the Your Account Login or My Account section of the site under Edit your Profile or by emailing our Customer Support at [email protected] or by contacting us by telephone or postal mail at the contact information listed below.

Third-Party Advertisers and Links to Other Websites? Our site includes third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.

These third-party Web sites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our Web site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party Web sites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

BestAir Pro also displays personalized third-party advertising based on information about customers, such as items purchased on or visits to BestAir Pro. Although BestAir Pro does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a personalized advertisement meet their criteria to personalize the ad.

Are Children Allowed to Use BestAir Pro? We do not knowingly collect personal information from anyone under the age of 13.

Conditions of Use, Notices, and Revisions If you choose to visit BestAir Pro, your visit and any dispute over privacy is subject to this Notice and our Condition of Use including limitations on damages, resolution of disputes, and application of the law of the state of Illinois. If you have any concern about privacy at BestAir Pro, please contact us with a thorough description at the contact information listed below, and we will try to resolve it.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

BestAir Pro
281 Keyes Avenue
Hampshire, IL 60140

Secure Safe Shopper Guarantee BestAir Pro Safe Shopping Guarantee We help ensure your protection by offering a safe shopping guarantee. Under the Fair Credit Billing Act, your credit card bank cannot hold you liable for more than $50 in unauthorized or fraudulent charges. BestAir Pro will cover the amount for which you are held liable up to the full $50 if the fraudulent transaction resulted through no fault of your own from purchases made at BestAir Pro using our secure server. BestAir Pro also requires that you have followed all rules and procedures of your credit card provider relating to fraudulent and authorized use.

Order Information Privacy and Credit Card Security We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. None of the tens of thousands of people, who have made purchases through BestAir Pro's Website using SSL, have reported to us fraudulent use of their credit card as a result of their online order. We believe SSL to be a very safe encryption method, but we are always looking for even more secure encryption methods to safeguard information sent online. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.

To protect your information once your transaction is complete, BestAir Pro stores your information on computers/servers which are kept in a secure environment. There is no external access to this information and its internal access is strictly monitored. For your protection, never put your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.
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